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Address Field Guidelines and Rules

Field

Required?

Field Guidelines / Rules

Type

Yes

New Address: By default, the type is set to Company, but you may select Personal if preferred.

Existing Address: If no company name appears in the existing address, the type will default to Personal, and vice versa.

First Name*

Yes

Special characters are not supported: ! @ $ ¥ % ^ & * ? { } | < > # -

Emojis and line breaks are not supported.

Total length (First Name + Last Name) must not exceed 35 characters.

Last Name*

Yes

Special characters are not supported: ! @ $ ¥ % ^ & * ? { } | < > # -

Emojis and line breaks are not supported.

Total length (First Name + Last Name) must not exceed 35 characters.

Phone*

Yes

Only numbers are supported.

Special characters are not supported: * + - ( ) and spaces.

Maximum length: 15 characters.

Country/Region*

Yes

Why is your country not supported?

Please refer to Term 8 of the Customer Compliance Statement, or check if your country is on our supported list.

State*

Yes

Input field: Emojis and line breaks are not supported.

Select field: A state must be selected (only applicable for Mainland China and the United States).

City*

Yes

Input field: Emojis and line breaks are not supported.

Select field: A state must be selected (only applicable for Mainland China and the United States).

Street Address*

Yes

Length limit: 45 characters

Language requirements:

Non-Mainland China addresses must include English (other languages are not supported)

Mainland China addresses must include Chinese (other languages are not supported)

Special characters not supported: ! @ $ ¥ % ^ & * ? { } | < >

Emojis and line breaks are not supported

Apt, suite, Building

No

Length limit: 45 characters

Special characters not supported: ! @ $ ¥ % ^ & * ? { } | < >

Emojis and line breaks are not supported

Allowed formats: Numbers alone, or numbers with spaces, -, ., or #

Language requirements:

Non-Mainland China regions must include English (other languages are not supported)

Mainland China regions must include Chinese (other languages are not supported)

Postal Code*

Yes

Length limit: 10 characters

Emojis and line breaks are not supported

Brazilian postal codes must follow the format: XXXXX-XX

Customizable

Company Name*

Yes / No

Account type rules:

Company: Company name is displayed and required

Individual: Company name is not displayed and not required

Input length: Maximum 35 characters

Special characters not supported: ! @ $ ¥ % ^ & * ? { } | < >

Emojis and line breaks are not supported

Set As Default

NO

Unchecked by default

If checked, when a new address is created, it will become the default delivery address, and the previous default delivery address will be unset

Sync My Shipping Address as the Bill Address

NO

Unchecked by default

If checked, a billing address will be created after the address is successfully added